Frequently Asked Questions

Everything you need to know about your Delilah beauty experience.

Are Delilah products cruelty-free?

Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and we never test on animals at any stage of production.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We want you to love your glow. If you are not satisfied, you can return gently used products within 30 days of purchase for a full refund or store credit.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and duties are calculated at checkout based on your specific location.

Are your beauty products safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend checking the full ingredient list on the product page or performing a patch test first.

How can I track my package?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.